6win Privacy Policy — How We Protect Your Data

1. About This Policy

This Privacy Policy applies to all services provided by 6win, including the 6win website at 6win.st and the 6win Android application. It describes how 6win ("we", "us", "the platform") collects, uses, stores, and protects personal information provided by players ("you") when registering for an account, making deposits or withdrawals in PKR, placing bets, playing casino games, using the app, or contacting support.

By creating a 6win account or continuing to use the platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described here. If you do not agree with any part of this policy, you should not create an account or use the platform's services.

This policy should be read alongside the Terms and Conditions, which govern the overall relationship between you and 6win. In the event of any conflict between these two documents, the Terms and Conditions take precedence on matters of account use; this Privacy Policy takes precedence on matters relating specifically to personal data handling.

2. Information We Collect

6win collects personal information in several ways: directly from you when you register or use the platform, automatically when you browse or use the app, and from third parties such as payment providers during transaction verification. The categories of information we collect include:

a) Registration Information

• Full legal name as it appears on your CNIC or other accepted government-issued ID
• Date of birth (for age verification purposes)
• Email address
• Mobile number registered in Pakistan
• Chosen username and encrypted password
• Residential address

b) Identity Verification Documents

• Copy of your CNIC (Computerised National Identity Card) or other accepted photo ID
• Proof of address documentation where required
• Proof of payment method ownership (for example, a screenshot of your JazzCash or Easypaisa account showing your name and number)

c) Transaction and Financial Information

• Deposit and withdrawal amounts and dates
• Payment method type (JazzCash, Easypaisa, Raast, bank transfer, card)
• Transaction reference numbers provided by the payment provider
• Account balance history

d) Gaming and Betting Activity

• Bets placed, game sessions played, and wager amounts in PKR
• Game history across slots, live casino, fish games, and sports betting
• Bonus claims and wagering progress
• Win and loss records associated with your account

e) Technical and Device Information

• IP address and approximate geographic location derived from it
• Device type, operating system version, and browser or app version
• Session timestamps and duration
• Pages visited and features used within the platform

3. Why We Collect This Information

6win collects personal information only where there is a clear and legitimate reason to do so. The main reasons are:

• Account operation: To create and manage your account, verify your identity and age, and provide you with access to all platform features.
• Payment processing: To process deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer, and cards, and to match payments to the correct account.
• Fraud prevention: To detect and investigate suspicious account activity, prevent unauthorised access, identify duplicate accounts, and protect the integrity of the platform.
• Responsible gaming: To monitor gaming patterns that may indicate problem gambling behaviour and to apply any responsible gaming limits or restrictions you request.
• Customer support: To identify you when you contact support, review your account history in relation to your query, and resolve disputes or complaints.
• Platform improvement: To understand how players use the platform and identify areas where the experience can be made better.
• Marketing communications (with consent only): To send you information about promotions, bonuses, and platform updates if you have opted in to receive such communications.

4. How We Use Your Data

The table below summarises the main ways 6win uses the personal data we collect and the basis on which we process it:

We do not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

5. Payment Data and Financial Information

When you make a deposit or request a withdrawal on 6win using JazzCash, Easypaisa, Raast, bank transfer, or a card, your transaction is processed through the relevant payment provider's own secure infrastructure. 6win receives a transaction confirmation and reference number from the payment provider but does not receive or store your full account credentials, PIN, or card number.

The information 6win does retain in relation to payments includes:

• The payment method type used (e.g. JazzCash, Easypaisa)
• The last few digits of the mobile number or account identifier associated with the payment method, used for matching and fraud prevention purposes
• Transaction amounts in PKR, dates, and reference numbers
• Whether a transaction was successful, pending, or failed

This payment history is retained as part of your account record for the period described in the Data Retention section below. It may be reviewed in connection with withdrawal requests, dispute resolution, or fraud investigations.

6. Cookies and Tracking Technologies

6win uses cookies and similar tracking technologies on its website and within the app to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. The types of cookies 6win uses include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that help protect your account. These cannot be disabled without breaking core functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data helps us improve the platform experience.
• Preference cookies: Store your platform preferences such as language settings and display options so you do not have to set them again each time you visit.

You can manage or disable non-essential cookies through your browser settings or through the cookie preferences option in the platform. Disabling essential cookies will affect your ability to use the platform and may prevent login from working correctly.

7. Sharing Your Data With Third Parties

6win does not sell or rent your personal information to any third party. We may share your data with carefully selected third parties only in the following circumstances:

• Payment providers: Your name and relevant account identifiers are shared with JazzCash, Easypaisa, Raast, and other payment processors strictly to facilitate the processing of your deposits and withdrawals in PKR.
• Identity verification services: Where third-party identity verification tools are used to check the validity of documents you submit, your ID information may be shared with those services under confidentiality agreements.
• Fraud prevention and security services: Certain account activity data including IP addresses and device fingerprints may be shared with specialist fraud detection providers to identify and prevent fraudulent activity across the platform.
• Game and software providers: When you play a casino game or sports betting market, the relevant game provider's software processes the game session. This may involve the provider receiving a session identifier and game-relevant data. Game providers do not receive your name, contact details, or payment information.
• Legal and regulatory obligations: 6win may be required to disclose certain account information to competent authorities if compelled by a valid legal process. We will notify you of any such disclosure to the extent we are legally permitted to do so.

All third parties who receive personal data from 6win are required to handle it securely and use it only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing or commercial purposes.

8. Data Retention

6win retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The general retention periods we apply are:

• Active account data: Retained for the full duration of your account being active on the platform.
• Closed account data: Following account closure, your account data including transaction history and identity verification records is retained for a minimum period required to comply with applicable anti-money laundering and record-keeping obligations. After this period, data is securely deleted or anonymised.
• Customer support communications: Records of support interactions are retained for a reasonable period following the resolution of the relevant query to enable follow-up and quality assurance.
• Marketing consent records: Records of your marketing opt-in and opt-out choices are retained for as long as needed to demonstrate compliance with consent requirements.

When personal data is no longer required and the retention period has expired, it is deleted from our systems or anonymised so that it can no longer be associated with you personally.

9. Data Security

6win takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS encryption for all data transmitted between your device and 6win's servers
• Encrypted storage of passwords — your password is never stored in plain text
• Access controls limiting which 6win personnel can access personal data, based on their job function and need to know
• Regular security assessments and monitoring of platform infrastructure
• Secure deletion procedures for data that has reached the end of its retention period

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play an important role in keeping your account secure. Using a strong, unique password, not sharing your login credentials, and reporting any suspicious account activity to 6win support promptly all significantly reduce the risk of unauthorised access.

10. Your Data Rights

As a 6win player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact 6win support with your account username and a description of your request:

• Right to access: You can request a copy of the personal data 6win holds about you. We will provide this within a reasonable timeframe.
• Right to correction: If any personal data we hold about you is inaccurate or out of date, you can ask us to correct it. Some data fields can be updated directly within your account settings.
• Right to deletion: You can request that we delete your personal data. We will do so where we are not legally required to retain it. Note that certain transaction and identity records may need to be retained for the minimum periods described in the Data Retention section.
• Right to withdraw marketing consent: If you have opted in to receive marketing communications from 6win, you can withdraw that consent at any time through your account settings or by contacting support. This will not affect the lawfulness of processing carried out before consent was withdrawn.
• Right to data portability: You can request a copy of certain data you have provided to us in a structured, commonly used format.
• Right to restrict processing: In certain circumstances you can ask us to limit the way we use your data while a query or dispute is being resolved.

11. Children's Privacy

6win is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register for or use 6win under any circumstances.

If 6win becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, any deposits will be returned, and the personal data associated with the underage account will be deleted in line with our data retention procedures. If you believe a minor has registered on 6win, please contact support immediately.

12. Updates to This Privacy Policy

6win may update this Privacy Policy from time to time to reflect changes in how we collect or use personal data, changes to the services we offer, or changes in applicable law. When material changes are made, we will notify active players via a notice on the platform or by email to your registered address where practically possible.

The most recent version of this Privacy Policy will always be accessible on this page, with the last updated date shown at the top. Your continued use of 6win following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you should stop using the platform and close your account.

13. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, want to report a suspected data security issue, or simply want to understand more about how your data is handled, please get in touch with 6win support.

The fastest way to reach us is through the live chat function available within the platform when you are logged in. For privacy-specific queries that are not urgent, you can also reach us by email at the address shown in the footer of this page. Please include your account username and clearly describe your privacy query so we can direct it to the right person promptly.

We take privacy queries seriously and aim to respond to all data-related requests within a reasonable timeframe. If you are not satisfied with how 6win has handled your data or responded to your request, you have the right to escalate your complaint through the formal complaints process described in the platform's help section.